Direct Debit FAQ

How do I enroll?

Fill out the Direct Debit Authorization form for Property Taxes or Utility Billing then return it to the Assistant Treasurer at the Milton Town Offices in one of the following ways. Be sure to include a voided check or copy of a check with your enrollment form.   

1. Mail to P.O. Box 18, Milton, VT 05468
2. Place it the drop box at the Milton Municipal Building; or 
3. Hand-deliver it to the Clerk & Treasurer’s office. 
4. Please DO NOT return this completed form by email, as it contains sensitive information. 

Please be sure to verify all parcel ID(s) or account number(s) are included and banking information is correct. The Town of Milton is not liable for incorrect or missing account information provided. 

See Property Taxes or Water & Wastewater Bills for more information on billing. 

How will I receive my bill?

Property tax bills will be mailed early August each year to the owner on record as of April 1^st.

Utility bills will continue to be mailed to the owner on record, however you may opt in to an emailed bill notification as well. This is a great option for tenants to receive their bill faster, as the paper bill will continue to be mailed to the owner on record.

When will the Town debit my account?

Property tax installments will be pulled on the due date of each installment date listed on the tax bill. Installments are pulled in September, February and May.

Utility bill amounts due will be drawn directly from the account provided on the due date stated on the bill.

Is there a fee?

There is no additional fee for this payment option. The amount owed on your bill will be debited on the due date.

What happens if my bank account doesn't have enough funds?

An email reminder notifying participants of the upcoming withdrawal will be sent 10 days prior to the withdrawal date. If the account does not have sufficient funds, or is otherwise unsuccessful in completing the direct debit payment, the account becomes delinquent, is subject to penalty (10% for water, 8% for sewer, 8% of principal balance after May 15^th for taxes), and will be charged a returned payment fee. The account must be brought back into good standing with no delinquency in order to participate in the direct debit the following billing cycle.

If the account remains unpaid, there is risk of entering the shut off process or tax sale. As always, if you anticipate being unable to pay your bill, please contact the Town Treasurer at (802) 893-4111 before the due date to discuss a payment agreement.

What if I need to update my banking information? 

Fill out the Direct Debit Account Update Request form for taxes & utility  and submit via mail, drop box, or hand deliver to the Clerk & Treasurer’s Office at least 15 days prior to the due date. Any new account will require a new pre-note.

What if I want to opt out of direct debit? 

Fill out the Direct Debit Termination Request form for taxes & utility and submit via mail, drop box, or hand deliver to the Clerk & Treasurer’s Office at least 15 days prior to the due date.  

How is my information stored? Is it secure?

Paper forms and the voided check are housed in the vault until they are entered into our encrypted software, scanned into an encrypted system, and then paper copies are destroyed via SecureShred.

What happens if I move or sell the property where I am enrolled in direct debit?

We request that you fill out and submit the Termination Request form (available upon request from the Town Clerk & Treasurer's office). If the property is sold, the Assistant Treasurer will remove any existing financial information from the account at the time the Clerk’s office is notified of ownership transfer via PTTR documentation.

Other Payment Options? 

Other payment options for property taxes and utility billing are available. Call the Town Clerk's Office at 802-893-4111 for balance or billing questions.